Tag: "service-collection"

Welcome to the final week in our onboarding series! Over the past few weeks, we've been sharing deep dives into key features of our new Customer Service Management app to help you get started and in ...

• Customer Service Management
• Article
• csm
• customer-service-management
• service-collection

Since the beginning of the year, Atlassian has started bundling its apps according to the most common use cases different teams give to them. This is another show and push to their decision to go f...

• App Central
• Article
• align
• apps-for-jira
• assets
• atlassian
• atlassian-cloud
• +34 more tags...

Welcome to week three of our Customer Service Management app deep dives! Today, we’re sharing more about customer context, which brings together customer data, relevant services, team information, an...

• Customer Service Management
• Article
• customer-service-management
• service-collection

‧₊˚🎄✩ ₊˚🦌⊹ LAST ATLASSIAN COMMUNITY SESSION FOR 2025 BEFORE XMAS! ‧₊˚🎄✩ ₊˚🦌⊹ 🇪🇺 Join us for an engaging session where we dive into the most critical announcements from Team’25 Barcelona, spec...

• Wellington
• Article
• jira
• jira-service-management
• service-collection

Welcome to week #2 in the Customer Service Management app onboarding series! Today, we’re excited to introduce the Customer Service Management app’s AI agent, which teams up with your support agents ...

• Customer Service Management
• Article
• customer-service-management
• service-collection

Introduction: Beyond the Hype of AI Support We’ve all experienced the frustration of disconnected customer support. You explain your issue to an agent, get transferred, and have to start all over a...

• Jira Service Management
• Article
• csm
• customer-service-management
• jira-service-desk-cloud
• jira-service-management-cloud
• service-collection

Hi Everyone, I wanted to share here that our 50-75% discounts for nonprofits and social enterprises are available on Atlassian's new Service Collection! Service Collection empowers teams to deli...

• Nonprofit & Social Impact
• Article
• jira-service-management
• nonprofit
• service-collection

Las novedades en el #Team25Europe han sido muchas. Entre ellas ha destacado la presentación de la nueva Service Collection de Atlassian.  Es una nueva propuesta que agrupa varias de sus herram...

• Conectando en Español
• Article
• atlassian
• customer-service-management
• service
• service-collection

Hey Atlassian Community! Team ‘25 Europe is coming to a close after an exciting few days, and we’re thrilled to share some of the biggest announcements we made for service management teams. Whether...

• JSM News & Discussions
• Article
• ai
• ai-agents
• assets
• csm
• customer-service-management
• +8 more tags...

Good morning Atlassian Community,   Today at Team '25 Europe, we announced the new Atlassian Service Collection, our service management solution that combines apps and AI agents to bring you...

• JSM News & Discussions
• Article
• ai
• assets
• csm
• customer-service-management
• esm
• +9 more tags...

Good morning Atlassian Community,   Today at Team '25 Europe, we announced the new Atlassian Service Collection, our service management solution that combines apps and AI agents to bring you...

• Jira Service Management
• Article
• ai
• assets
• csm
• customer-service-management
• esm
• +9 more tags...