451,627 questions with Microsoft 365 and Office-related tags
Double Charge on Microsoft OneDrive
I was double-charged, and Microsoft sends me on infinite loops to contact support. I'm starting to hate them. Anyone have a direct number?
Microsoft 365 and Office | OneDrive | For home | Windows
Unable to add payment methods to my microsoft account -
I have repeatedly - over three days - attempted to add or update payment methods using both credit cards and debit cards - all of which will not save. The system wrongfully states details need be checked - or "try another method". Any ideas? …
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Powerpoint slides with notes won't print correctly
When I try to print our my Powerpoint slides with notes it doesn't print correctly. Rather it prints from the middle of the page so that the slide and text is cut off on the right.
Microsoft 365 and Office | PowerPoint | For business | Windows
I redeemed a Microsoft Home & Business product key on the wrong Microsoft account and need it transferred to my business account.
I redeemed a Microsoft Home & Business product key on the wrong Microsoft account and need it transferred to my business account.
Microsoft 365 and Office | Other
Missing Sections in OneNote-App that are not in "misplaced sections", but exist on the server
There are sections in my online-notebook that once existed in my onenote app, too. But a couple of days ago, I realized that they were missing in the app. They are definitely not in "misplaced sections". I have this problem on my PC (Windows 10…
Microsoft 365 and Office | OneNote | For home | Windows
PowerPoint Files Suddenly Opening Blank on macOS
Hi everyone, I’m writing this while panicking a bit, so I hope I can explain it clearly. All of my previously created PowerPoint files suddenly don’t show any content — they open completely blank. PowerPoint version: 16.105 (26011018) macOS:…
Microsoft 365 and Office | PowerPoint | For education | MacOS
wrongly billed
I have been wrongly billed. I subscribed to Microsoft 365 last January and have just paid an annual subscription which is correct - but I realise that I paid another subscription in June and I need to understand why that payment was taken. I am finding…
Microsoft 365 and Office | Other
Problem with powerpoint
I have saved my powerpoint files on onedrive. When I click to open one file, it delete its content and opens it as if this is a new powerpoint slide. What is the problem?
Microsoft 365 and Office | PowerPoint | For education | Windows
I lost my domain and can't update my email.
I lost my domain due to a hosting error and have frequent problems accessing my resources in my business standard subscription. I haven't been able to update my email to manage my logging events. How can I make this change?
Microsoft 365 and Office | Subscription, account, billing | For business | Other
how to chat regarding a billing question
I renewed my 365 subscription in May 2025, and then upgraded to the family plan in January, but was not given a credit for the unused individual subscription. How can I contact someone at Microsoft regarding this billing question?
Microsoft 365 and Office | Other
how to fix this Trojan:Win32/SuspExec.HG!MTB and Trojan:MSIL/ValleyRAT.GZD!MTB
how to fix this virus
Microsoft 365 and Office | Microsoft 365 Defender | Other | Windows
Coping with stopping Publisher
Like many others I am very disappointed that Publisher will be no more later this year. I am therefore considering reverting to Office 2021. I know that it is not supported and I will live with that. I am currently the Friend on a Family edition of…
Microsoft 365 and Office | Publisher | For home
How do I get a refund for overpayment?
You have charged me prematurely for my Microsoft 365 software.
Microsoft 365 and Office | Other
Lambda and LET do not work!
In the example provided in the attached file, I can't combine a Lambda statement with a LET statement. To execute it, I simply need to put an "=" before the formula. I've copied the error message into the file. Note that my separator is a…
Microsoft 365 and Office | Excel | For home | MacOS
Summing column of People
I created a shared List with the column "Participants" which links directly to our Microsoft people/groups. I need to find a way to auto sum the number of Participants into a column for a total attendance count.
Microsoft 365 and Office | Other
outlook 365 is downloading same emails before going into a not responding status
Running Outlook 365 and my email is trying to download the same emails each time before going into a Not Responding mode
Microsoft 365 and Office | Other
Teacher and Form cannot be graded based on Terms of Use
I provided students with a link and now I get the following message: This form can't be distributed as it is asking for personal or sensitive information. Contact your admin for assistance. Terms of use The test is a safety test about technology so it…
Microsoft 365 and Office | Microsoft Forms | For education
Microsoft Visio slowing down and freezing
Hi, I'm having issue of freezing and slowing down with Visio. I found these two old threads and followed all the instructions, but nothing…
Microsoft 365 and Office | Visio | For business | Windows
I am unable to do subscription renewal with error select address but address is alredy selected
I am unable to renew my subscription, I have changed country but unable to get the payment option for same.
Microsoft 365 and Office | OneDrive | For home | Windows
copilot in word fails to deliver image request
instruction in Copilot/word to create an image, detailed information for request is provided but image never generates.