SVP, Research and Impact

Overview

Since 1972, Covenant House has served and advocated for youth and young families experiencing homelessness, human trafficking, and exploitation. Our overarching goal is to end homelessness among youth and young families by helping them achieve housing stability, heal from trauma, tap into their innate resilience, and hone their interests and skills to forge new pathways to independence. This work is carried out across Covenant House sites in 34 cities in the US, Canada, Mexico, Guatemala, and Honduras.

About The Role

The Senior Vice President, Research and Impact (SVP-RI) will support the organization’s strategic initiatives by leading advancement research and evaluation and measuring and enhancing impact. You will have the opportunity to blend strategic collaboration, rigorous research, and impact analysis to deepen the organization’s influence and effectiveness. You will directly interface with leaders at CHI and across our 34 sites to provide technical training and support, ensuring we have consistency across our data and reporting. In this role you will lead the development and implementation of the organization’s Knowledge Management System that will serve as the hub for all organizational learning and will influence our practice internally and support our thought leadership externally. The SVP-RI will directly manage a team of four and report directly to the Chief Strategy Officer as a key member of the senior leadership team.

Essential Duties And Responsibilities

Research and Evaluation

• Lead the organization’s research and evaluation activities to measure the impact of programs and initiatives
• Develop and implement evaluation frameworks and methodologies that inform strategic decision-making and continuous improvement
• Ensure the effective use of data and evidence in program development, policy advocacy, and strategic planning
• Oversee the development of research projects, including design, data collection, analysis, and dissemination of findings
• Manage relationships with research institutions, universities, and other external research partners
  
  

Impact Measurement

• Develop and implement strategies to measure and enhance the organization’s impact
• Create systems and processes for capturing, analyzing, and reporting on impact data
• Leverage impact data to inform strategic decisions and improve program outcomes
• Develop impact reports and other communication materials to share findings with internal and external stakeholders
• Develop and implement our first federation wide Continuous Quality Improvement (CQI) system
  
  

Knowledge Management

• Design and implement both internal and external comprehensive knowledge management infrastructures that support the organization’s strategic objectives
• Oversee the development and maintenance of systems for capturing, organizing, and disseminating knowledge and best practices across the organization
• Promote a culture of continuous learning and knowledge sharing among staff and stakeholders
  
  

Leadership and Management

• Provide strategic leadership and direction to a team of professionals focused on research and impact across our federation
• Participate in the organization’s strategic planning process and contribute to the development and implementation of strategic initiatives
• Communicate the organization’s mission, vision, and strategic goals to internal and external stakeholders
• Manage, mentor and develop your people, leading your team to success as a player-coach
  
  

Other Responsibilities

• Collaborate with the Chief Strategy Officer and senior leadership team to ensure alignment of strategic initiatives with organizational goals
• Manage budgets, staffing, and administrative aspects related to strategic partnerships, research, and impact
• Produce and oversee the production of publications, presentations, and other resources that disseminate knowledge and best practices
  
  

Required Knowledge, Skills and Abilities

• Strong leadership and management skills with a proven ability to build and lead effective teams
• Demonstrated experience in developing and managing strategic partnerships in the social determinants of health arena.
• Proficiency in research and evaluation methodologies, including both quantitative and qualitative approaches
• Familiarity with our tools including Tableau, Power Bi, Efforts to Outcomes (ETO) or other case management systems
• Experience in measuring and enhancing impact in a non-profit or similar setting
• Excellent communication and interpersonal skills with the ability to engage and influence a diverse range of stakeholders
• Strong project management and organizational skills with the ability to prioritize and manage multiple tasks effectively
• Informed or built knowledge management systems through Sharepoint, Confluence,
• Commitment to the mission and values of the organization
  
  

Required Qualifications

• Master’s degree in Public Policy, Social Science, Education, Non-Profit Management, or a related field
• At least ten (10) years of experience in strategic partnerships, research, evaluation, and impact measurement
• Proven experience in a leadership role within a non-profit or similar organization
  
  

Travel Requirements

• Ability to travel once per year to New York City in January for our annual in-person traditions
• This role is remote with the expectation to travel up to 20%-25% of the time for site focused work, key leadership meetings and professional conferences
  
  

Our Community

Our critical mission demands that we have all voices at the table. A team of diverse people, perspectives, and experiences is smarter, stronger, and more effective for our young people. At Covenant House, every team member is valued, respected, heard, and supported, and we welcome honest and courageous self-reflection on any aspects of our work that are based on biased or outdated viewpoints. We deliberately create opportunities for our staff to grow and thrive.

Covenant House International is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: CHI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CHI are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, family or parental status, disability status, or any other status protected by the laws or regulations in the locations where we operate. CHI will not tolerate discrimination or harassment based on any of these characteristics and encourages all qualified applicants to apply.

If you have a disability or medical condition and need a reasonable accommodation, such as an ASL interpreter or a different interview format, or if you have physical accessibility needs, let us know. Contact us at 1-800-388-3888, Monday through Friday, 9 a.m. to 5 p.m., Eastern Time or email us at chipeopleandculture@covenanthouse.org.

Covenant House seeks talented individuals who are motivated to help us carry out our mission of ending youth homelessness.