About
Leaders don’t just want data. They want clarity.
For over 20 years, I’ve helped…
Articles by James Benjamin
Activity
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From eye movement to business improvement. Tobii Glasses X is an easy-to-use wearable eye tracker that captures natural behavior to enhance training,…
From eye movement to business improvement. Tobii Glasses X is an easy-to-use wearable eye tracker that captures natural behavior to enhance training,…
Liked by James Benjamin Breeze
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What are your go-to research interview questions?
What are your go-to research interview questions?
Liked by James Benjamin Breeze
Experience
Education
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Macquarie University
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Activities and Societies: Wrote thesis on the differences in organisational culture between management and employees. Undertook usability testing on software products.
During my Masters I mentored and tutored students in psychology and statistics at the Dunmore Lang Residential College. I am an Honorary Associate of Macquarie University and have supervised many Masters Students over the last 15 years.
Macquarie University are now my client in a number of departments. They use many Tobii eye tracking products for usability testing, psychology, marketing research. driving simulator research, sports and child development studies. -
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Activities and Societies: Deans Merit List, 1997 - ranked in the top 10% of graduates from UniSA in 1997
I wrote my Honours thesis on the effect of Meditation on Anxiety, Stress, Self Actualisation with varying lengths of practice. Also developed a tool for measuring meditation success in clinical context. Currently seeking publication. This time in Honours further developed my interest in human unconscious experience.
UniSA are now my client in a number of departments. Academics use many Tobii eye tracking products for psychology, virtual reality (VR), augmented reality (AR) and…I wrote my Honours thesis on the effect of Meditation on Anxiety, Stress, Self Actualisation with varying lengths of practice. Also developed a tool for measuring meditation success in clinical context. Currently seeking publication. This time in Honours further developed my interest in human unconscious experience.
UniSA are now my client in a number of departments. Academics use many Tobii eye tracking products for psychology, virtual reality (VR), augmented reality (AR) and marketing research projects. -
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Activities and Societies: Secretary and President of Adelaide University Mountain Club, 1994/5
Graduated with a BSc in Science, Psychology.
Adelaide university is my current eye tracking client, with eye tracking being used in psychology and marketing departments. -
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When I was 17 I lived in Surat Thani, Thailand for one year.
This was a life changing experience! I was fully integrated into Thai culture for the year and lived with two Thai families. I learnt how they lived, laughed and loved.
Most of all I learnt about myself and my Purpose in life. As part of my trip, I ordained as a monk for 1 month and discovered meditation and Buddhism. These lessons have stayed with me in everything I do. My thesis on meditation, my research into the human of…When I was 17 I lived in Surat Thani, Thailand for one year.
This was a life changing experience! I was fully integrated into Thai culture for the year and lived with two Thai families. I learnt how they lived, laughed and loved.
Most of all I learnt about myself and my Purpose in life. As part of my trip, I ordained as a monk for 1 month and discovered meditation and Buddhism. These lessons have stayed with me in everything I do. My thesis on meditation, my research into the human of unconscious using eye trackers and of course my love of Asian people and culture. Now I spend almost my entire year in Indonesia and Singapore and regularly travel to Thailand for work & play.
Publications
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How My Son Taught Me the Meaning of Charity
Entrepreneurs' Organization
The story of my son Ben's (currently 8 years) enthusiasm and compassion for helping others and how we support him as a young entrepreneur.
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Gaining UX Insight through Dyads and Triads
UX Magazine
Why do UX researchers commonly test systems that deal with home entertainment, travel etc in interview sessions, in focus groups with people who’ve never met each other, using surveys, or in one-on-one usability tests? Shouldn't these be done with actual families so that the decision making can be observed?
Other authorsSee publication -
Combining Contextual Inquiry with Eye Tracking
UX Magazine
Read about our cutting edge eye tracking methodology for researching unconscious behaviours of people working in high speed and high stress environments.
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Current Trends in Eye Tracking Research
Springer
Chronicles the wide applications and uses of eye tracking research.
Presents a range of new and innovative studies using eye tracking research and research methods.
Showcases innovative ways of applying eye tracking technologies to interesting research problems.
Book Chapter - "Private and Public - Eye Movement and Eye Tracking in Marketing"Other authorsSee publication -
Comparing eCommerce Comparison Engines
UX Magazine
One of the major features of e-Commerce sites is ‘Compare’. Gone are the days of asking a sales person to explain the differences between products. The Internet gives customers the ability to compare products with many sites providing side-by-side comparisons. In the past, this has often been via an awkward add-on which involved searching high and low for the ‘Compare’ button—something that simply didn’t meet shoppers’ expectations. Sites are now increasingly providing a better comparison…
One of the major features of e-Commerce sites is ‘Compare’. Gone are the days of asking a sales person to explain the differences between products. The Internet gives customers the ability to compare products with many sites providing side-by-side comparisons. In the past, this has often been via an awkward add-on which involved searching high and low for the ‘Compare’ button—something that simply didn’t meet shoppers’ expectations. Sites are now increasingly providing a better comparison experience.
Other authorsSee publication -
Eye Tracking - Best way to test rich app usability
UXMagazine
Eye tracking has recently been debated on many fronts, with a particular focus on the ways people misuse it, and how some use eye tracking only as a way to "wow" clients. In our experience, however, it's invaluable in bringing to light key findings that are otherwise unattainable through other user testing methods. Eye tracking offers UX people the ability to:
- Leave a participant alone during a test to focus on the task at hand, and therefore
- Capture real physiological data about…Eye tracking has recently been debated on many fronts, with a particular focus on the ways people misuse it, and how some use eye tracking only as a way to "wow" clients. In our experience, however, it's invaluable in bringing to light key findings that are otherwise unattainable through other user testing methods. Eye tracking offers UX people the ability to:
- Leave a participant alone during a test to focus on the task at hand, and therefore
- Capture real physiological data about their conscious and unconscious experiences.
This data is unique to eye tracking.
Other authorsSee publication
Languages
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Thai
Limited working proficiency
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English
Native or bilingual proficiency
Organizations
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Entrepreneurs Organization
Member
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What are your go-to research interview questions?
What are your go-to research interview questions?
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We’ve been saying AI interviews are the future. The IA40 just put Listen Labs #2 to prove it. AI interviews aren’t just a tool. They’re a signpost.…
We’ve been saying AI interviews are the future. The IA40 just put Listen Labs #2 to prove it. AI interviews aren’t just a tool. They’re a signpost.…
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We’ve been saying AI interviews are the future. The IA40 just put Listen Labs #2 to prove it. AI interviews aren’t just a tool. They’re a signpost.…
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A History of Flattening Multiplicity is the nature of life, yet it has been flattened – especially in the Industrial Age (which, funnily enough…
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Our latest guide breaks down how to get started with eye tracking, from core methodologies to technical must-knows. Eye tracking reveals what…
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