Senior Facilities Manager

Job Title: Lead Facilities Manager

Salary: £70 - 80,000 + Package

Location: London (Head Office Based – West London)

We’re supporting a well-established hospitality group in the search for an experienced Facilities Manager to join their Estates function.

This is a pivotal role overseeing both the Estates Helpdesk and Reception team, acting as a key link between head office and operational sites. You’ll be the go-to person for ensuring smooth day-to-day operations, effective contractor management, and a first-class facilities service across the portfolio.

Key Responsibilities:

• Oversee the Estates Helpdesk and front-of-house functions

• Manage reactive and planned maintenance programmes via an approved contractor base

• Lead on Health & Safety, compliance, and statutory requirements

• Oversee contractor performance, including SafeContractor accreditation and pest control

• Support delivery of M&E and kitchen maintenance projects

• Work closely with internal teams and surveyors to maintain high service standards

• Utilise the Access Maintain system for reporting and management (previous Pronett experience advantageous)

About You:

• Strong background in facilities management, ideally within hospitality, retail, or a multi-site environment

• Good understanding of M&E systems and kitchen maintenance

• Confident managing contractors, compliance, and internal service teams

• Excellent communication and stakeholder management skills

This is a fantastic opportunity to take ownership of a busy, varied role within a respected and people-focused organisation.