"This usually kills us for 6 months." This time? Team didn't skip a beat.
A sales director called me last week. "We just lost our VP of Sales. This usually kills us for 6 months." Then she said something that stopped me: "But this time? My team barely skipped a beat." Here's what happened: Their VP had been there 4 years. Built playbooks. Perfected objection handling. Knew every deal pattern. All of that knowledge was supposed to walk out the door in his brain. Except it didn't. Because they'd been using Jeeva. Every conversation he had. Every objection he handled. Every signal he caught. The AI learned it. Captured it. Made it available to everyone. The new reality: When Sarah handles an objection perfectly? The AI learns it. Now everyone has that response. When Mike discovers a new pain point? The AI spots the pattern. Now everyone asks about it. When the VP leaves? His playbook doesn't. The uncomfortable truth about most sales teams: Your best performers accumulate knowledge that dies when they leave. New reps start from zero. Make the same mistakes. Learn the same lessons. You're not building a sales machine. You're running a knowledge treadmill. The shift: What if your top performer's instincts could be distributed to your entire team? What if losing someone didn't mean losing what they knew? That's not theory. That's what our customers are doing. One told me: "We used to panic when good reps left. Now we just... don't." Because the knowledge never left. Question: When your best rep quits, what actually walks out the door?