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At Utah Valley University, the Assistant Supervisor - Outdoor Adventure Center plays a key role in creating an exceptional experience for students, staff, and community members who utilize the Outdoor Adventure Center. This position supports the OAC Manager and Climbing Wall Coordinator in overseeing daily operations, including equipment rentals, retail services, trip registrations, and inventory management. The role also contributes to the ongoing development of the Point of Sale system to ensure smooth and efficient processes.
This position is ideal for someone who enjoys working in a dynamic, student-centered environment, where teamwork, customer service, and hands-on problem solving are highly valued. By assisting with staff training and evaluations, the Assistant Supervisor helps foster a collaborative and knowledgeable team that supports UVU's mission of student success and engagement through outdoor recreation and adventure-based learning.
**Summary of Responsibilities**
Assists in supervising, training, and evaluating shop employees. Instructs employees on shop policies and procedures as well as training methods for weekly meetings on sales, merchandise, returns, cash handling, trip information, and POS systems.
Assists shop manager with daily operations, deposits, tracking, equipment inventory, customer service, adventure learning excursion information, POS system, and maintenance. Also assists in store media presence.
Assists with developing shop budgets and purchasing equipment and office supplies. Ensures proper pricing and marketing of inventory. Maintains a list of suppliers, company representatives, and contacts.
Updates social media, promotions, monthly rental specials, website, and marketing for the Outdoor Adventure Center. Responsible for Rentals and Retail, Adventure Learning Excursions, and the Climbing Wall. Performs other job-related duties as assigned.
**Qualifications / Licenses / Certifications**
Graduation from an accredited institution with an associate's degree plus one year of experience in a related field, OR any combination of education and/or experience related to the position classification summary totaling a minimum of three years.
Licenses/Certifications
First Aid and CPR (can attain within the first six months of job), UVU Driver Certification (can attain within the first six months of job).
**Knowledge / Skills / Abilities**
**Knowledge**
Knowledge and understanding of outdoor equipment, places to recreate, and business management principles.
Knowledge of social media tools and optimization.
**Skills**
Proficient in computers and various programs, including POS Systems, CSI, Word, Adobe, Illustrator, and Excel.
Skills in developing spreadsheets and budgets.
Demonstrates professionalism and leadership in working with a variety of vendors, students, staff, faculty, and the community.
**Abilities**
Ability to practice good judgment and decision-making.
Ability to lead by example and supervise employees.