Orlando Health

Mgr, Pharmacy Rev Integrity

Orlando Health Orlando, FL

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Position Summary

Manager, Pharmacy Revenue Integrity

Position Overview

The Manager, Pharmacy Revenue Integrity is responsible for ensuring optimal revenue capture for pharmaceuticals across the health system. This role involves:

  • Developing and managing revenue integrity programs
  • Maintaining charge description accuracy
  • Supporting financial operations
  • Ensuring compliance with billing regulations

The ideal candidate will have a strong background in pharmacy operations, revenue cycle management, and healthcare compliance.

Schedule: Hybrid/Remote

Benefits That Start Day One!

✅ Medical, Dental, Vision Insurance

✅ 403(b) Retirement Savings Plan

✅ HSA & FSA Options

✅ Up to 5 Weeks PTO

✅ Paid Parental Leave & Family Care Support

✅ Life Insurance & Extended Leave Plan

✅ Pet & Car Insurance

✅ 100% Paid Tuition + Loan Repayment Assistance

Responsibilities

Essential Functions

  • Oversee the pharmacy revenue cycle process from charge capture to reimbursement, ensuring accuracy and timeliness at each stage.
  • Establish and monitor key performance indicators (KPIs) to measure the effectiveness of revenue integrity initiatives and identify opportunities for improvement.
  • Conduct regular audits of pharmacy billing and documentation practices to identify revenue leakage, coding errors, or compliance issues, and implement corrective actions.
  • Collaborate with pharmacy staff, clinicians, and revenue management teams to improve documentation practices for accurate coding and billing.
  • Provide training and education to pharmacy staff on revenue cycle processes, documentation requirements, coding guidelines, and compliance standards.
  • Stay updated on regulations, payer policies, and industry trends related to pharmacy billing and reimbursement, developing compliance strategies to mitigate risks.
  • Work with payer relations and contracting teams to ensure favorable contract terms and optimal reimbursement rates for pharmacy services.
  • Maintain and manage the Pharmacy Charge Description Master (CDM) for accuracy and compliance, performing quality reviews to ensure all additions, inactivations, changes, and revisions are accurately completed.
  • Collaborate with other departments (finance, revenue management, compliance, IT, clinical operations) to address revenue integrity issues and implement system-wide initiatives.
  • Continuously assess and refine revenue cycle processes to optimize performance and achieve organizational goals.
  • Oversee personnel management and staff development within the pharmacy revenue integrity program.
  • Manage HR functions, including hiring, assignments, coaching, and performance reviews.
  • Maintain regular, punctual attendance consistent with Orlando Health policies and applicable federal, state, and local standards.
  • Ensure compliance with all Orlando Health policies and procedures.
  • Perform other duties as assigned.

Qualifications

Education & Training

  • Bachelor’s degree in Pharmacy, Healthcare Administration, Business, or related field required
  • Master’s degree preferred

Licensure/Certification

  • Certified Revenue Cycle Specialist (CRCS) certification preferred

Experience

  • Minimum of 3 years of experience in pharmacy revenue cycle management, billing, coding, or related field
  • 5 years of progressive work experience in a complex health system preferred, including:
    • Pharmacy finance
    • Data analysis
    • Project management
    • Performance improvement
    • Healthcare technology
  • EPIC experience preferred
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Health Care Provider
  • Industries

    Hospitals and Health Care

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