Operations Associate

YOUR IMPACT AT BLIP: 

Blip is a breakthrough nicotine alternatives startup on a mission to make quitting nicotine less sh*tty. Serving the 1 in 5 people < 30 yrs old who are addicted to vaping, we already have a strong retail presence in 6000+ doors, a rapidly growing DTC business, and healthy Amazon sales. Blip will improve the lives of millions of young people, while changing the narrative around vaping and quitting through content, storytelling and product innovation. You would be joining an insanely amazing, small but mighty team of 5, passionate about our mission, hardworking, kind and next-level creative. 

ROLE SUMMARY:

Blip is looking for a strategic and goal-oriented Operations Associate to help with daily supply-side operations including product forecasting, demand planning, inventory management, procurement, manufacturing, fulfillment & warehousing, shipping, and supplier relationship management. We are looking for a candidate with experience managing daily operations and who knows how to drive efficiencies on the supply side. The ideal candidate is passionate about data analysis and is a strong communicator. You are hands-on, with an ability to develop, implement, track, analyze and optimize operational efficiencies across multiple partners. You will report to the Head of Operations.  

Location: Remote, occasional travel required (2-3x/year). 

WE WILL COUNT ON YOU TO:

Systems:

• Support the management of BOMs and new item setup in the Ops Hub, 3PL and with retailers
• SOP generation - document and improve operations, logistics and supply chain processes
• Develop strategies to drive efficiencies and cost improvements across our supply chain
• Oversee EDI setup (via SPS Commerce) and maintenance with our retail partners, ensure that orders and invoices are transmitting correctly and on time
• Build tools that visualize performance against operational KPIs (COGs, OTIF, etc)

Supply and Demand Planning:

• Own the demand and supply planning process for all items in the Blip catalog using existing tools to inform purchasing and planning decisions 
• Define inventory targets and maintain safety stock levels to prevent inventory stock outs 
• Track inventory of finished goods and components across multiple locations

Purchasing:

• Place manufacturing purchase orders and ensure delivery need-by-dates are met
• Build and maintain strong relationships with our external manufacturing and fulfillment partners

Freight Coordination:

• Schedule freight shipments and monitor progress

Retailer Management:

• GS1 barcode management
• WERCs management
• SPS Commerce management
• Assist with retailer setup documentation
• Oversee PO > ASN > Invoice pipeline
• Review and dispute chargebacks

Fulfillment (Wholesale and E-Commerce):

• Manage all aspects of outbound fulfillment with our 3PLs, ensuring that we are meeting or exceeding our supplier KPIs with our retailers (e.g., on-time delivery, carrier performance, issue resolution time), analyze trends, and proactively identify opportunities for improvement

Finance:

• Partner with finance and accounting on monthly inventory reporting and COGs analysis
• Review/audit invoices from vendors/partners for accuracy

Miscellaneous:

• Collaborate with cross functional stakeholders to execute on key business initiatives
• Support senior business leaders with analytical reporting needs on an ad-hoc basis
• Work with CX team to answer ops-related questions
• Assist with product development project management

WHO WE ARE LOOKING FOR:

• 3-5+ years of professional experience in an analytical, data-driven supply chain, logistics or operations role in a retail driven consumer products organization (CPG)
• Direct experience with platforms like Shopify, Amazon Seller Central, TikTok Shop and SPS Commerce
• Strong data analysis skills with previous experience with demand and supply planning
• Thorough understanding of supply chain operational concepts surrounding production planning, purchasing, inventory control, freight logistics and 3PL operations
• A fast learner with a love for continuous improvement - you seek to optimize existing processes and have a keen eye for recognizing when new ones are needed
• An inquisitive mindset with a love for getting deep into the data to identify problems and opportunities 
• Excellent communication skills and an ability to foster strong cross functional working relationships
• A self-starter who can be flexible and agile in a dynamic, ever-changing environment
• Proven track record of taking ownership, analytical problem solving, and driving results
• An empathic team player with a “no task too small” mentality 
• Previous work experience in a start-up or similar fast-paced, high growth environment

SALARY + BENEFITS:

• Compensation includes a $65-85K base depending on level of experience

Current benefits include:

• Access to high-quality health care options, including 100% coverage for employee
• Generous paid time off and paid holidays

If you need any assistance with your application please contact people@blip.world

Blip Products, Inc. is an Equal Opportunity Employer. Blip does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. All information provided by the applicant is collected, stored and processed in accordance with the terms of our Privacy Policy.