Strategic Account Director

Overview:

Data Axle provides data, applications, and services that help organizations make and save money. Our commitment to accuracy, service, and innovation drives customer acquisition, retention, and product enhancement. We are currently seeking a Strategic Account Director for our Enterprise division.

This position is responsible for engaging top strategic accounts and for developing and cultivating high value customer relationships within a strategic base of customers. This position will also be responsible for account maintenance, renewal, and up-selling or cross-selling to develop new revenue within the associated customer base and the associated annual target revenue number.

Responsibilities:

• Establish executive-level credibility within existing strategic accounts through business expertise, deep understanding of industry issues, and a focus on product offerings.
• Communicate the product value proposition to existing customers in a way that generates a powerful, positive, and lasting impression.
• Develop and discuss how the suite of products can meet client needs and satisfy profitability and growth requirements.
• Ensure profitable revenue growth and customer satisfaction within assigned accounts.
• Develop and execute account plans using at least one high-level selling methodology.
• Leverage existing relationships to develop a strong pipeline of business.
• Partner with client services to develop and maintain strong client relationships.
• Identify specific opportunities to up-sell and cross-sell to established strategic customer base.
• Negotiate terms and conditions at the executive-level that are favorable to both the Company and the client.
• Forecast and track sales revenues and activities in a timely manner.
• Lead cross-functional, virtual teams and work with sales colleagues in a collaborative manner.
• Work with clients to measure and assess the achievement of explicit business outcomes.
• Lead, motivate, and coach account managers responsible for daily interactions with strategic accounts.
• Provide feedback and 1:1 coaching for continuous account management success.
• Enhance team competence by training, mentoring, and guiding on product and procedural questions.
• Address performance issues as necessary.
• Stay up to date with and communicate market developments, new, competitive offerings, and industry vertical trends.
• Share lessons learned with other members of the Account Team.
• Perform research tasks and other assignments as requested by management.

Qualifications:

• Bachelor’s degree or equivalent is required.*
• 10 years of selling experience, 5 of those years managing large ($1 million plus) customers in a business-to-business environment is required.*
• 2 years’ experience leading, managing, or supervising employees*
• Experience in sales or client management is required.*
• Experience at building strong relationships internally and externally
• Experience in coaching, listening, active communication and interpersonal skills.
• Demonstrated success in developing and maintaining senior-level business.
• Specific experience in and knowledge of the industry being served.
• High level of comfort with a technology-driven, fast-paced environment that requires ability to quickly synthesize multiple sources of data.
• Sound and up-to-date technical knowledge.
• Board-level presence and ability to build strong trust and credibility.
• Extensive knowledge of and ability to speak comprehensively with strategic clients about Company products, solutions, return on investment, revenue, growth, and profit.
• High degree of tact, social adeptness, judgment, persuasion, and ability to deal with and influence people in all types of positions.
• Ability to collaborate with internal departments to develop client solutions.
• Self-starter with a solutions and strategy focus.
• Able to understand the needs of a multi-company environment.
• Excellent ability to communicate effectively both orally and in writing with employees and clients, while maintaining confidentiality in all related discussions.
• Ability to create, facilitate, and execute a Large Account Management Plan.
• Ability to lead, train and motivate.

*Minimum requirements needed to perform the job.

If you are a resident of the state of California, Colorado, Connecticut, Illinois, Maryland, New York, or Washington, please contact us or email us at applicant@dataaxle.com to receive compensation and benefits information for this role. Please include the job title and/or job ID of the role you are interested in.

Affirmative Action/EEO Statement:

At Data Axle, we are committed to attracting, retaining, and engaging employees from all walks of life. Diversity is an important part of our values and business operations. We are dedicated to creating an inclusive environment that promotes professional development for everyone. As part of that commitment, Data Axle does not discriminate on the basis of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and or Vietnam Era or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment. In addition, Data Axle will provide reasonable accommodation for otherwise qualified disabled individuals.