Vendor Program Manager

Finalsite is the first community relationship management platform for K-12 schools, transforming how schools attract students, engage families, build community — and thrive. More than 7,000 schools and districts worldwide trust Finalsite’s integrated platform for their websites, communications, mobile apps, enrollment, and marketing services. Finalsite is headquartered in Glastonbury, CT, USA with employees who work remotely in nearly every state in the U.S. as well as Europe, South America, and Asia. For more information, please visit www.finalsite.com.

VISION

Finalsite will transform the way school communities engage with their schools.

Summary Of The Role

The Program Manager with a focus in vendor/procurement relations is responsible for driving strategic cross-functional initiatives. This individual contributor role will be a key component in aligning people, processes, and systems across different departments. A crucial component of this role will be to own the strategy, lifecycle management, and performance of a portfolio of third-party vendors that enable our B2B SaaS business. This role partners cross-functionally with Finance, Legal, Sales, Marketing, Product, and Engineering to select, onboard, govern, optimize, and renew vendors that support revenue growth, customer outcomes, and operational scale. You’ll build repeatable programs, ensure contractual and compliance rigor, and drive measurable ROI.

LOCATION

100% Remote - Anywhere within the US

Responsibilities

• Develop and maintain a vendor strategy aligned to company priorities (growth, efficiency, risk posture, product roadmap, etc.)
• Own a categorized vendor portfolio (GTM Tech, Data Providers, Product/Engineering Tools, Agencies, Compliance/Security Vendors)
• Define vendor segmentation, tiering, and governance models (strategic vs. tactical suppliers).
• Run a structured intake process to gather requirements from Sales, Marketing, Product, Engineering, Finance, and Legal.
• Lead vendor evaluations: RFP/RFQ design, scoring frameworks, proof-of-concepts, stakeholder alignment, and selection recommendations.
• Partner with Finance on budgeting, forecasting, purchase approvals, and spend visibility; ensure clean PO/invoice workflows where applicable.
• Coordinate contract negotiations (commercial terms, SLAs, DPAs, security addenda, indemnities) with Legal and relevant stakeholders.
• Build stakeholder operating rhythms: escalation paths, communication templates, and standard playbooks.
• Own renewal calendar and renewal strategy, including price benchmarking, consolidation opportunities, and renegotiations.
• Identify savings and efficiency opportunities (license optimization, usage rationalization, vendor consolidation).
• Quantify and communicate vendor ROI and business impact.
• Create and improve standardized processes, templates, and documentation for end-to-end vendor lifecycle management.
• Build dashboards and reporting on vendor spend, renewals, risks, and performance.
• Partner with systems owners (e.g., procurement tools, contract repositories, ticketing systems, CRM) to improve workflows and data integrity.
  
  

Qualifications And Skills

• 5+ years in program manager role with focus in vendor management, procurement, operations program management, or partner management in B2B SaaS or technology environment
• Demonstrated success leading initiatives
• Strong contract and commercial acumen with pricing models (e.g., SaaS licensing, usage-based, SLAs, renewal levers)
• Proven ability to build scalable processes and operate with high attention to detail
• Excellent communication and stakeholder management - able to influence without authority
• Comfort with data: building business cases, ROI models, and performance reporting
  
  

RESIDENCY REQUIREMENT

Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States. Current residency, as well as continued residency, within the United States is required to obtain (and retain) employment with Finalsite.

DISCLOSURES

Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation, please contact Finalsite's People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment, Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation. Ensure your Finalsite job offer is legitimate and don't fall victim to fraud. Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a finalsite.com email address. For added security, where possible, apply through our company website at finalsite.com/jobs.