From the course: Certification Prep: Professional in Human Resources (PHR)® (2018)

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Performance management

Performance management

From the course: Certification Prep: Professional in Human Resources (PHR)® (2018)

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Performance management

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- Every employee gets a few anxious butterflies in their stomach when it's time for the annual performance review. If your company is progressive, leadership has listened to your advice as the HR pro and has provided their staff with feedback throughout the year at pivotal points, such as the close of a project or when a project has achieved a significant milestone. In either case, leaders have to ensure consistency and accuracy when they provide feedback. Watch what happens when Kate, an account executive at Wheeling Auto Supply Distributors, is reviewed by her manager Johnathan, sales director. - Hey, Kate, I really appreciate you getting your self-review in to me. It's was really helpful for me to be able to kind of create the performance review here. And getting it in early, that means a lot, thank you. - Of course, no problem. I think this year's been really great. Well, minus the last couple months, of course. I mean, this economy is kind of taking its toll on auto dealerships…

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