From the course: Sales Calls: Tone of Voice
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- So there we have it. You've completed this course about getting your sales call tonality perfect. We've covered how you should speak, how your mindset changes, whether or not you sound like you're able to add real value, how to keep conversation moving using your tone, and then how to set your body language even when your prospects can't see you. Just remember what you actually say counts for a tiny percentage of how the prospect perceives you. It's not what you say, it's how you say it. So, control the pitch of your voice and the speed at which you speak. Then use both of those differently when you're talking to different people or trying to conjure different emotions. Mirror the customer if you can, and do your best to sound like a human, not just a salesperson. Control your mindset into adding value and building trust. This comes from having confidence in yourself, your company, and the product or service you…
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