From the course: The Three Pillars of Managing Conflict
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Find personal agency to reduce conflict
From the course: The Three Pillars of Managing Conflict
Find personal agency to reduce conflict
- Have you ever felt stuck in a conflict or work situation? Like no matter what you say or do, it won't make a difference. That feeling of helplessness can make tension worse, but even in challenging environments, you have more influence than you think. Let's discuss how to strengthen your sense of personal agency, your ability to take meaningful action within your organizational setting. With practice, you'll be able to identify practical strategies to regain a sense of control, reduce conflict, and navigate your work environment with more confidence and purpose. First, let me emphasize that agency begins with self-awareness. Before you can take action, you have to recognize where you feel stuck. You need to know what you can control and let go of what you can't. Also, when you're aware of your own triggers, patterns, and values, you can respond with intention instead of reacting on autopilot. Let's say you find yourself in recurring tension with a teammate. Instead of blaming them…
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