It’s Thanksgiving week! I’ve traveled to so many stores across the country this year, but one consistently stands out as the benchmark. The Bedford, NH location is a masterclass in what Customer Obsession and insisting on the highest standards look like in real life. If you’ve ever met Philip, the Store Team Leader there, you know exactly what I mean. Working in Philip’s store during one of the biggest food holidays is always energizing in the best possible way. It has helped shape not only how I understand this work, but how I try to show up as a leader. The energy across Whole Foods Market this time of year is a reminder of why we do what we do. We’re here to serve customers. And when we take that seriously, we can make the holiday season feel a little more ✨magical✨ for everyone. Philip isn’t on LinkedIn (he’s busy actually running the place!), so if you know him or if you’re in food/retail and can relate, feel free to show some love in the comments and I’ll pass it along.
Jaimee R. That Bedford energy comes through... I've seen morning huddles and quick VM checks do the heavy lifting in stores I work with. What one routine makes the biggest difference there?
So true! Phil and team Bedford NH are elite!
Miss you both! 💕
Phillip was an incredible boss to have! I owe a lot to him for everything that he did for my career while I was at Bedford. Diamond Boss at a Diamond Store
Gobble Gobble and Happy Thanksgiving Jamie and Philip!
He is great. Went out of his way and helped me with last minute items I needed last year and saved the day!
Love this! I cried a little. Happy Thanksgiving WFM peeps!
Two of my favorite WFM TMs. Happy Thanksgiving to both of you!
I met Phillip this summer! We were standing in the energy bar aisle trying to decide which bars to grab for our ride. He came over and showed us his new favorite, took a few out of the box and told us to tell the cashier "these are from Philip"! Have never received that kind of care from any store. Oh, and he was right, the bars are my new favorite!