EHS Insight 25.11: New Features for Data Visualization, Training, and Sustainability Reporting

Executive Summary OPERATIONAL EXCELLENCE TRAINING MODULE FOR WATER & WASTEWATER TREATMENT SYSTEMS 1. TRAINING OBJECTIVE To build the capability of plant officers in efficient, compliant, and sustainable operation of water and wastewater treatment systems, aligned with corporate standards, CPCB/SPCB guidelines, and international benchmarks (ISO, WHO, SDG-6). 2. CORE TECHNICAL FOCUS AREAS A. RAW WATER & PRE-TREATMENT Monitor: Turbidity, TSS, TDS, hardness, alkalinity, Fe/Mn, TOC. Maintain design norms: Clarifier surface loading: 20–30 m³/m²·day Filter rate: 10–12 m³/m²·h Residual chlorine: 0.2–0.5 mg/L Optimize chemical dosing (alum/PAC) by jar testing; track coagulant efficiency. B. PROCESS & INDUSTRIAL WATER Softening / DM / RO: Hardness < 5 mg/L; RO permeate conductivity < 100 µS/cm Recovery 70–75%; SDI < 5 for RO feed Cooling / Boiler Water: pH 8–8.5; maintain cycles of concentration (COC) for energy & water saving. C. WASTEWATER TREATMENT & REUSE Equalization: pH 6.5–8.5; HRT 6–8 hr Biological (MBBR/SBR): DO > 2 mg/L; MLSS ≈ 3000 mg/L; F/M 0.2–0.4 BOD removal > 90% Tertiary / Reuse: Treated quality: BOD < 10 mg/L, TSS < 20 mg/L Target ≥ 60% reuse for utilities / gardening. D. MONITORING & CONTROL Online: pH, turbidity, conductivity, DO, residual chlorine, flow. Use SCADA/DCS for trend monitoring and auto-dosing. Keep logbooks, calibration records, and laboratory results as per IS 3025. Optimize power (< 0.6 kWh/m³) and chemical (< 40 mg/L alum/PAC). 3. OPERATIONAL EXCELLENCE SYSTEMS System / Tool Application Focus Performance KPI 5S / Kaizen Workplace & small improvements ≥ 95% 5S audit; ≥ 2 Kaizen/month PDCA Cycle Routine performance review Effluent deviation < 2% TPM Preventive maintenance Equipment uptime > 95% IMS (ISO 9001/14001/45001) Q-E-S integration Zero non-conformance Compliance CPCB/SPCB discharge 100% compliance; 0 penalties Energy / Chemical Optimization Resource efficiency ≥ 5% OPEX saving/year 4. SAFETY & IMS PRACTICES Chemical Handling: MSDS available; PPE mandatory. Permit to Work: For confined space & hot work. Emergency Preparedness: Chlorine or RO pressure fault drills. EHS Review: Monthly audit and action tracking. 5. SUSTAINABILITY & BENCHMARKING Water use efficiency: Target < 3 m³/ton product. Reuse & ZLD: Promote treated wastewater recovery & recycling. Corporate alignment: Support ESG reporting, UN SDG-6, AWS readiness. 6. EXPECTED OUTCOMES Reliable plant operation and zero non-compliance. ≥ 60% treated water reuse. ≥ 10% cost saving in power and chemicals. Improved IMS audit rating and sustainability score. Prepared & Delivered by: PRAVAT KUMAR MISHRA Consultant – Water & Wastewater Management Expert (31 Years Experience in Industrial Water Systems, O&M, Process Optimization & IMS)

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Training Module on KAIZEN for Water & Wastewater Management Prepared and Delivered by: PRAVAT KUMAR MISHRA Expert – Water & Wastewater Management 1. Objective To train water and wastewater management employees on the Kaizen philosophy and its application in day-to-day O&M activities for achieving continuous improvement, operational excellence, and sustainability. 2. Learning Outcomes After the session, participants will be able to: - Understand the concept and importance of Kaizen. - Identify small, continuous improvements in daily operations. - Apply Kaizen tools and techniques for water & wastewater optimization. - Develop a culture of teamwork, 5S, and performance improvement. - Link Kaizen outcomes to ISO standards and organizational goals. 3. Duration Total Duration: 2 hours (including interaction & activity) 4. Key Topics a. Introduction to Kaizen Kaizen means 'change for better' and focuses on continuous, people-driven improvement. It promotes small steps that lead to significant impact. b. 5 Principles of Kaizen 1. Know your Gemba – Observe at the workplace. 2. Eliminate Waste (Muda) – Remove non-value-adding tasks. 3. Empower Employees – Everyone can improve something. 4. Standardize Work – Document best practices. 5. Sustain Improvements – Regularly review and update. c. Application in Water & Wastewater Management: - Raw Water Intake: Regular inspection & cleaning of strainers to improve flow. - Clarification: Optimize coagulant dosing to reduce chemical use. - Filtration: Control backwash time and frequency to save water. - Pumping System: Tune motors and align shafts to save energy. - Wastewater Treatment: Improve sludge thickening to lower disposal cost. - Reuse & Recycling: Use treated water for floor washing or gardening. d. Case Studies: 1. Reduced alum use by 15% through pH and turbidity control. 2. Improved pump efficiency for 8% energy saving. 3. Diverted filter backwash water to EQ tank, saving 10 KL/day. 5. Expected Benefits - Water and energy saving. - Improved operational efficiency. - Reduced breakdowns and rework. - Better compliance and sustainability. - Motivated and engaged workforce. 6. Key Message “Continuous improvement is not a task, it’s a habit. Every drop saved, every process optimized, every idea implemented – that’s the spirit of Kaizen in Water & Wastewater Management.”

Why training suddenly matters more than ever Machines are more complex. Automation, programmable controls, and chemical dosing systems—if your operators don’t understand them fully, they won’t be used correctly, leading to underperformance or breakdowns. Sustainability & regulatory pressures: waste water parameters, correct chemical handling, hygiene (especially for healthcare, hospitality). Mistakes cost fines, reputation, or worse. Competition & expectations: Clients expect consistent quality, quick turnaround, minimal defects. Any slip (stain left, linen damage, smell, etc.) hurts trust. 🚀 Ways to make training count Here are practices I believe—backed by what I’ve observed and what others recommend—that turn training from a checkbox into a real efficiency lever: Structured onboarding & visible SOPs/checklists: Ensures everyone “sees” the expectations; reduces variation in how people do tasks. Hands-on training with feedback loops: People learn best by doing; feedback catches mistakes before they become habits. Ongoing / refresher training: Equipment changes, new best practices, chemical suppliers—without refreshers, people drift back into old, less efficient habits. Train for problem detection & preventative maintenance: When staff can spot small issues (e.g., a washer not draining, an imbalance causing vibration), you reduce downtime and avoid costly fixes. Training isn’t a cost; it’s an investment. The returns are less visible initially (fewer mistakes, smaller bills), but over weeks and months, you begin to see better quality, smoother operations, happier staff, and fewer surprises. 👉 What training topic do you think has the biggest “leverage” in your operation? (For me, it’s proper load balancing + preventative maintenance.)

Vulnerable Customers training is just for regulated firms, right? Wrong. What started in Financial Services has become common place in organisations across many industries. Why? Because customers of regulated firms aren’t ONLY customers of regulated firms. Customers expectations are set by the experience they receive from all of the organisations that they are customers of. If you arrange for your boiler to be serviced, you might expect that you can track your engineer on an app and see when she is going to arrive, because you can do that when you book a taxi. Non regulated firms are recognising that there is more that they can do to treat vulnerability with care, compassion and confidence. And that it’s good for business as well as being the right thing to do. Plus, we know that as technology advances, it is the more complex situations that will be left to colleagues to deal with and it is in everyone’s interests to start the upskill sooner rather than later. Oh, and those regulated firms? Honestly? There is always more that can be done. The challenge we hear the most is that colleagues simply don’t have the confidence to enter into a conversation that contains vulnerability. They don’t know what to say, are concerned that they are going to get out of their depth and don’t feel emotionally equipped to deal with whatever is going to be presented to them. We can help. Our Customers in Vulnerable Circumstances training explores what vulnerability is, how it shows up and how prevalent vulnerability might be according to your organisation’s customer base. We train people with the skills that they need most to have conversations that are sensitive, practical and helpful so that customers have choice. And, we boost your colleagues’ resilience so that they can handle the difficult and complex situations more effectively, knowing that they have made a positive difference. Oh, and we can deliver all of this as train the trainer too, so that you can keep the learning alive. Talk to us to find out more.   Nicola Callan Emily Simmons Claire McMahon

Digital transformation to mental health and sustainability — the UK construction industry is changing fast. ✅ 80% of companies now investing digitally ✅ 250,000-worker skills gap looming in 2028 ✅ Stricter HSE enforcement and digital compliance ✅ AI safety monitoring the new norm Be ahead with digital learning that supports the workforce of the future. Find COSAC's CSCS Green Card and Site Supervision training.

🚧 Building an Effective Training Matrix in Microsoft Excel: A Safety Pro’s Best Friend 🚧 As safety professionals, we know that training isn’t just a requirement—it’s the backbone of a strong safety culture. But keeping track of who’s trained, who’s due, and what competencies are required can quickly become overwhelming without the right system in place. One of my go-to tools for simplifying this process is Microsoft Excel. It’s accessible, flexible, and—when used strategically—powerful enough to manage even the most complex training programs. ✅ Why Use Excel for a Training Matrix? 1. Customizable Structure Whether you're tracking OSHA-required courses, equipment certifications, or company-specific programs, Excel allows you to build a matrix that fits your operations. 2. Easy to Update Add new employees, new training requirements, or due dates with ease. Filtering and sorting make it simple to find gaps or upcoming expirations. 3. Visual Clarity Conditional formatting can instantly highlight overdue or upcoming training. Color-coding = quick insights. 4. Reporting Made Simple Need to demonstrate compliance in an audit or leadership meeting? Pivot tables and charts turn your raw training data into clear, actionable visuals. 🛠️ Key Elements to Include Employee Name / Department Required Training Courses Completion Status & Dates Renewal Intervals Trainer / Certification Source Notes for special qualifications or restrictions 🔍 Pro Tip Use formulas like =TODAY() combined with conditional formatting to automatically flag expiring certifications. Automation prevents things from slipping through the cracks. Using Excel effectively can transform your training program—closing gaps, improving compliance, and ultimately keeping your team safer.

Because transformation doesn’t just happen—it’s built, step by step. Here is a story about how we help clients modernise compliance. A project lead from Babcock once said during our meetings, something like: “Our HSEQ Induction process is too confusing for workers as they have to jump to so many pages. Our induction administrators have to many places to check whether workers have completed the eLearning and also submitted all of their document. There is no clean way to see what’s done or missing.” That stuck with me—not because of the scale, but because of the risk. In high-compliance environments like marine operations, onboarding isn’t a formality—it’s a frontline defence. When the process is slow and disjointed or manual, it is frustrating and more critically, risk hides in the cracks. So we rebuilt the experience from the ground up with WorkPlan:   • Developed the self-directed microlearning modules for HSEQ Induction   • Integrated document verification into the worker submission and the induction administrator review process   • Real-time reporting: over 8000 users and 20 compliance items visible within 3-5 seconds   • Role-based access and mobile-friendly workflows Now Induction Administrators and the HSEQ team can finally see everything - clearly. Thousands of users, onboarded, verified and reported in one place. That’s not just compliance. That’s operational confidence. If you’re managing contractors across multiple sites or struggling with manual onboarding, this story might sound familiar. Let’s talk about what streamlined compliance could look like for your business. Send me a message or comment if you would like a link to our case study.

The romance is dead, but it might be a good thing... I've been delivering sustainability training to companies for the last 5 years This year was by far the toughest for sales, which tells me that the way companies are approaching sustainability and climate change is changing.. Here are some of the things I've heard when losing a customer or when a prospective company pulls back in 2025: 1. We're no longer able to invest in sustainability unless it's compliance-driven 2. We don't have a budget anymore, but my role and responsibilities continue So, what did we do? We combined sustainability training with the company's core compliance and induction training. So the training that companies are taking now looks like this: - Lesson 1: Our company values and core business goals - Lesson 2: Our code of conduct, ethics and customer policies - Lesson 3: Our sustainability policy/strategy - Lesson 4: How your specific role plays a part in this See how it now sits with the other core parts of the company's DNA, not separately. The biggest proof point for this came just the other day - I signed our first 5-year contract for this new style of Vyra Training.

Integrating Health, Safety, Environment, and Quality processes improves business performance. Strong HSEQ systems are not compliance exercises. They are strategic tools that improve efficiency and reduce risk. Key results from implementing structured HSEQ management: → Reduced workplace incidents by over 30% within six months. → Improved employee engagement through clear communication and accountability. → Lowered operational costs through better resource planning. Technology integration is essential. Real-time reporting, digital checklists, and analytics help identify issues before they escalate. Defined protocols create consistency. When teams follow clear procedures, quality and safety become part of daily operations. Continuous training supports long-term performance. Employees who understand the process make better decisions under pressure. Collaboration builds trust. Sharing knowledge across departments aligns priorities and improves outcomes. Every improvement in HSEQ strengthens operational resilience and business reliability. What strategies have improved HSEQ performance in your organisation?