A new article published in the Journal of the American Veterinary Medical Association (JAVMA) argues that improving affordability and access to veterinary care will require a shift from a provider-centered model to a pet family-centered model of care.
According to authors Emily Tincher, DVM, and Jules Benson, BVSc, a pet family-centered model of care should deliberately integrate each household’s goals, values, and constraints into medical decision-making. Nonjudgmental communication and an explicit understanding of client needs must sit alongside clinical priorities if practices want to remain relevant and sustainable in a changing market.
Get more key takeaways and access the full article in our latest blog post.
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