A startup is so much more than just a revenue number. But during YC, this was all Ash and I cared about. With the pressure of demo day, our sole focus was on growing metrics, so we did everything and anything we could to get those signed contracts and “book” revenue. We eventually got to a decent amount by the end of the batch, but the kicker? 𝗡𝗼𝘁 𝗼𝗻𝗲 of our customers had gone live with us. So when we finally asked ourselves the biggest question of all — “Are we building something people want?” — we couldn’t answer the question, because no one was using our product! Today at Autumn, revenue is just one side of the coin. Post-sales, we do whatever it takes to get them fully integrated as soon as possible, and constantly engage with them even after to learn where we can improve. Though we’re sacrificing time we could otherwise spend on closing more deals, every one of these teaches us more about our customers and product than any revenue number ever could. And as PG says — “understanding users’ problems” is the most important component of starting a startup
YC taught us that revenue isn't everything.
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If you want to know whether your next startup idea or product will truly scale, start small. Test it. Talk to the people closest to you friends, colleagues, or your early supporters. Share your startup idea honestly. Listen to their feedback, the excitement, and even the doubts. Every reaction is a chance to learn and grow. Scaling doesn’t begin with investors or big launches it begins with real conversations, small experiments, and the courage to keep improving. So start where you are, test what you’ve built, learn quickly, and keep refining. That’s how great startup ideas and great founders scale with intention. - Ben Sam Oladoyin
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When we skip the validation step, we are just guessing. And there’s a huge risk of building a go-to-market program that doesn’t convert. The worst part is we won’t realize it until months (or even years) later, after burning time, money, and momentum. This is where most startups get stuck. They try to scale something they never tested. Validation isn’t optional. It’s the only way to know if your value proposition and messaging actually work in the cold market, with people who don’t already know or trust you. Without it, every dollar and hour spent on sales and marketing is a gamble. #StartupGrowth #GoToMarketStrategy
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Co-founder, CTO @ Apten (Backed by YC) | Building autonomous AI SMS/voice agents
8moCouldn't agree more. Something else I noticed is that the deadline sometimes makes companies (us included) take on "bad" customers, which is worse in the long-term. it's a good lesson to learn :)