When to switch OPI vendors: signs and solutions

How do you know when it’s time to switch OPI vendors? Sometimes it’s not just about bad service, it’s about what you’re missing. If you’re seeing these signs, it may be time to reconsider your over-the-phone interpretation (OPI) vendor: 🔸 Long wait times or dropped calls 🔸 Limited or inconsistent coverage for key languages 🔸 Interpreters who aren’t trained for your sector 🔸 Vague metrics or no transparency 🔸 Unresponsive support or no follow-through At Language Link, we make switching easy. Our onboarding team can get you up and running in 24 hours, with full support to make the transition smooth. You don’t need to settle. There’s a better way to serve your stakeholders, and we can help you get there. 🤨 Curious how easy we make it switch? Read our blog post to find out more - the link's in the comments. #OPI #LanguageAccess #CustomerExperience #InterpreterServices #VendorManagement

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Jean Wislien Brinod

Dedicated Medical Interpreter fluent in Haitian Creole and French, OPI/VRI with a strong commitment to facilitating clear and effective communication between healthcare providers and patients.

1w

Thanks for sharing

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