From Pitching to Listening: My Sales Transformation

I thought I knew sales… until I couldn’t close a single deal. When my boss asked me to handle sales for doctors for their personal branding . I was confident. I knew the service. I knew the process. I knew the pitch. But not one deal closed. That’s when reality hit me. Sales isn’t about talking. It’s about listening. I realised I never asked the right questions. So I stopped pitching and started asking: “What made you think about personal branding?” “What’s your main goal?” “What do you really want to achieve through this?” Everything changed after that. The conversations felt real. The clients opened up. The results followed. Follow-ups weren’t about chasing they were about connecting. And that’s when I truly understood what emotional selling means. That day, I stopped selling and started understanding. Sales is one of the most underrated yet highly demanded skills. Because sales isn’t just a skill. It’s a superpower.

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Lavanya Prabhakaran Brilliant insight! 🎯 Sales truly starts when we stop pitching and start listening. 

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