For entrepreneurs, putting customers on hold means putting business on hold, too. Handshake CEO Tobiasz Dankiewicz shares how its AI receptionist is helping human employees worry less abut the phones and focus on the job at hand.
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As long as the caller can't tell the answering system is an AI...because if they think they are talking to a human and find out they are not, they feel like they have been tricked and that's NOT the way to start a valuable relationship.