Percepta’s Post

🚘 Introducing The Percepta Pitstop: A New Voice in Automotive CX It started as an internal thread where a group of Percepta team members shared articles, insights, and opinions about all things automotive. No prompt, no agenda — just pure passion. We quickly realized these conversations were too good to keep to ourselves. So now, we’re bringing them to you. In the first edition of The Percepta Pitstop, we explore how convenience is being radically redefined, not just by digital tools, but by the way we design ecosystems, infrastructure, and emotion-rich brand experiences. 🔧 Janice Candlish CSM, PMP shares how EV ownership is shifting customer expectations from friction to fluidity. 📱 Shannon Chenoweth reflects on why emotionally resonant brand experiences go far beyond the product. ⚡ Omar Riahi breaks down how smart infrastructure is becoming the new foundation of trust. 📩 Read the full launch issue of The Percepta Pitstop in this week's Service Lane. And stay tuned — this is only the beginning. #PerceptasGotTalent #PerceptaServiceLane #PerceptaPitstop #AutomotiveCX #EVexperience #CustomerExperience #MobilityInnovation #CXDesign #TeamPercepta #InsidePercepta