PLDT and Smart choose OneTrust for data privacy control

#MakeItMeaningful #WeCareAmbassador #PusongPLDT Strengthening data protection isn’t just compliance—it’s a cornerstone of responsible innovation and a key part of delivering truly meaningful customer experience.

To whom it may concern, I am writing to inform you that we have been experiencing intermittent internet connectivity issues since the first week of October 2025. These disruptions occur approximately every two weeks, resulting in days without internet access ranging from two to four days. The recurring reason cited for these problems is a line connection issue. Given the frequency of these occurrences, I kindly request that you investigate and resolve the underlying cause to prevent such disruptions in the future. The time and financial losses incurred due to these interruptions are irreplaceable and cause significant inconvenience to our household. We are a long-standing Pldt subscriber, having been with the company since the 1980s. Our payment history is impeccable, and we have never had any unpaid dues. Despite our loyalty and consistent payments, the quality of the services we receive has been declining over time. Thank you for your attention to this matter.

PLDT and Smart are empowering Filipinos with greater control over their data through a new partnership with OneTrust — setting a regional benchmark for privacy and trust. Strengthening data privacy is key to our commitment to #MakeItMeaningful for our customers. #PusongPLDT #WECAREAmbassador

The PLDT, together with its wireless arm Smart Communications, Inc., is empowering Filipinos to take control of their own data by selecting OneTrust—an AI-ready governance platform. This partnership gives customers unprecedented control over how their information is managed, while setting a new benchmark for privacy and trust across the region. #WECAREAmbassador #MakeItMeaningful #MarkDailyStory

We Care about data and privacy protection. #MakeItMeaningful #WECAREAmbassador PLDT Smart Communications, Inc.

Great initiative! Empowering customers with control over their data and prioritizing privacy sets a strong benchmark for responsible innovation. Kudos to PLDT and Smart for making data protection meaningful. #MakeItMeaningful #PusongPLDT #WECAREAmbassador

Empowering Filipinos to take control of their data—love seeing PLDT and Smart set a new standard for privacy and trust! #MakeItMeaningful #PusongPLDT #SmartAko #WECAREAmbassador

We’re thrilled to partner with you to strengthen cybersecurity and safeguard data privacy across your organization

Huge congratulations to the PLDT & Smart teams! Honoured that you’ve chosen OneTrust to help put Filipinos in control of their data and set a new benchmark for privacy and trust. 💚