How HR Can Lead the AI Revolution (Before It’s Too Late)
In this episode of the HR Leaders Podcast, Josh Bersin , Global Industry Analyst and CEO of The Josh Bersin Company , breaks down the AI revolution transforming HR and the workforce.
Josh explains how AI is creating the era of the “Superworker” - empowering employees to do more, learn faster, and take on higher-value roles. He reveals why HR must lead the AI agenda, how to frame AI as a growth opportunity (not a threat), and what it takes to build a culture of continuous reinvention instead of one-time transformation.
From rethinking job structures to designing intelligent employee experiences with digital agents, this episode uncovers what forward-thinking CHROs are doing to turn fear into curiosity and shape the human future of AI at work.
Watch the full episode by clicking below ⬇️
AI is not magic - it’s amazing technology that lets people add value in new ways. It’s about learning, not losing.
In this episode, Josh discusses:
🔮 What advice Josh has for future HR leaders:
You can’t learn AI by taking a course. You have to explore it - hands-on, with real curiosity.
Every part of HR, from culture to learning to engagement, comes together in this AI agenda.
📚 You might be interested in:
This episode covered so many important topics, here's an additional resource for you to dive a bit deeper:
🙏 We couldn't do it without you!
Thank you Josh Bersin for sharing your time, expertise, and vision with our listeners.
Also our episode and series partner, Workhuman and their brilliant team Eric Mosley, Gavin Collins, Daniel Anderson, Lynette Silva Heelan, Clare Moncrieff, KeyAnna Schmiedl, Saima Rashid, Emily Di Cintio, Tom Vitkofsky, Jim O'Dea, Grant Beckett, Tom Libretto, Sarah Whitman, Jonathan Hyland, Steve Cromwell, Katy Ware, Niamh Graham, Jennifer Reimert, CCP, Orlagh Lynch, Kevin Heinzelman, Jesse Harriott, Nicholas Solis and Alyssa Johnson.
None of this would be possible without Lisa Ryzhykova, Shane Ke
None of this would be possible without Lisa Ryzhykova, Shane Kemp, James Elwell, Kenneth Browne, Patryk Pinkowski and the team at HR Leaders for bringing the podcast to life.
Thank you to our previous guests: Jon Levy, Anoop Gupta, Sam Schlimper, Mark Lobosco, Bryan Power, Heidi Barnett, Donnie Upshaw, Elle Lebourg, KeyAnna Schmiedl, Jon Caldwell, Cathy Peterman, Adam Holton, Wouter Durville, Vince Molinaro, Lucia Bucci, and many more.
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Completely agree. AI won’t replace people, but it will expose outdated ways of working. Here are 2 things I am trying to implement- 1. Shift from task ownership to outcome design. Re-scope roles around value creation, not activities. 2. Build AI literacy at every level. Make “learning to prompt” as normal as learning to email once was.
AI has already created its own tank traps with Bias and GDPR (no-one ever checked human recruiters for bias!). It's fairly obvious where AI will make inroads; admin that should have been done by tech 15 years ago, and gatekeeping: when senior management can get an AI agent to analyse the workforce data, they don't need a 'people expert' to interpret it. Experienced HR folk will use AI to develop better ways of getting employees to perform to their full potential. And strategic HR professionals won't need to sit behind the same desk 52 weeks a year; fractional 'visiting' HR heads will touch base with their client C-suites every so often. Could be far more interesting.
K
The best use of AI is to augment human skills that aren't so easily replaceable with AI. A lot of the hype around AI completely misses this very important nuance.
My only fear of AI is that it can, and is, making some people lazy and careless. This is already showing up in many areas. Let us remember that AI isn't really "intellegence", it is just algorithms that help us process information more quickly.