Owning Who We Are - Why Authenticity is the Best Brand Identity

Owning Who We Are - Why Authenticity is the Best Brand Identity

Sitting at the helm of marketing here I've experienced firsthand the temptation to polish, spin and curate how we present ourselves to stand out. It's easy to fall into the trap of manufacturing false identities just to capture attention.

But over the years and countless meetings, I've learned chasing fantasies never builds the kind of substantive connection people now expect.

Today more than ever audiences demand transparency and consistency that signals a steadfast identity. With endless options, they support companies demonstrating firmly held beliefs over fluffy values that shift with trends. People invest in people (and brands) revealing their true colors - values, motives and mannerisms that never waver.

Influential brands today back up pretty mission statements with proof they live those words daily. Patagonia relentlessly keeps environmental action at the core of every awkward yet consistent decision. And direct-to-consumer giants like Goodr (I love my sunnies!) built famously loyal followings by pulling back the curtain to spotlight their team's real personalities front and center right alongside products.

These brands understand steadfast authenticity - not arbitrary aspirational claims - is what earns consumer trust and ultimately drives growth. They know when when brands celebrate exactly who they are - flaws and all - they give customers permission to embrace their wonderfully imperfect selves too.

So as we double down on sharing what makes us special, let's proudly own every facet of our identity. Showcase the real people behind products, flaunt our local communities' vibrant culture, highlight charity partners close to our hearts. Stay fiercely on brand while revealing added dimensions that humanize us.

With so many faceless entities vying for loyalty through superficial means, now is the time to go all in being unapologetically ourselves. Our customers will love us not just for what we sell, but what we stand for.

During orientations I follow a power point for some of it but a lot of it is just me generally talking, making jokes and being myself - lucky new hires

Oooh! I like! This is 💯% in alignment with the second of my #18principles that I will be posting tomorrow.

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