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706,811 results for Customer Support
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Robert Sieber
Providing services: Technical Support, Outsourcing, Customer Service, Customer Support, Network Support
Dresden
Summary: Bekommen deine Kunden den Support, den du als Kunde selbst gern hättest? Gerade einmal 2 von 10 Geschäftsführern von MSPs oder Systemhäusern beantworten diese Frage mit einem eindeutigen Ja. (Quelle: eigene Umfragen) Genau hier kommt mein Unternehmen MSP-Support GmbH ins Spiel: Gemeinsam sorgen wir dafür, dass deine Kunden den besten IT-Support bekommen. Den, den du als Kunde gern hättest. Ich unterstütze MSPs und Systemhäuser mit 5 bis 30 Mitarbeitern, die täglichen Herausforderungen im Support zu meistern: ▶ Annahme von Anrufen und Erstellen von qualifizierten Tickets ▶ Bearbeitung von Tickets im direkten Kundenkontakt ▶ Betrieb von Managed Services wie Monitoring, Backup oder Sicherheitsaudits ▶ Übernahme von Wartungsarbeiten ▶ Disposition und Steuerung des gesamten Ticketprozesses Das alles in deinen Systemen und 100 % White-label. Wenn ich die Geschäftsführer unserer Kunden frage, was sie an unserem Service schätzen, antworten diese: ▶ schnell, kompetent und freundlich am Telefon (knapp 80 % der Anrufe nehmen wir unter 20 Sekunden an) ▶ Tickets enthalten alle Informationen, die der Techniker benötigt, um mit der Bearbeitung zu starten ▶ maximal 4 Stunden, bis die Bearbeitung eines Tickets startet ▶ Entlastung der Mitarbeiter, die so ungestört am Projekt arbeiten können und zufriedener sind ▶ zufriedene Kunden, die jederzeit einen Menschen telefonisch erreichen Damit bleiben deine Kunden dauerhaft bei dir und vertiefen die Zusammenarbeit. Zusätzlich arbeiten wir mit jungen Unternehmen zusammen, die sich strategisch dafür entschieden haben, keinen eigenen Support aufzubauen. Für diese übernehmen wir den kompletten Support. Du möchtest deinen Kunden den Support bieten, den sie verdienen? Oben im Profil findest du einen Button, mit dem du uns einen Termin buchst. Wir nehmen uns dann 30 bis 60 Minuten Zeit und klären, wie dein Unternehmen, deine Mitarbeiter und du von einer Zusammenarbeit profitieren. Und ob das überhaupt sinnvoll für dich ist.
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Bilal Mustufa
Providing services: Administrative Assistance, Customer Service, Customer Support, Executive Administrative Assistance, Outsourcing
Lahore District
Summary: A goal oriented professional with 11 years experience and demonstrated strength in Business Operations, Project Management, Systems and Procedures and Process Flow, P&L Management and Analysis, Customer Service (Internal/External), Results Oriented. Day to day Operations Management and People Skills. Has in depth knowledge in Mall, Cinema/Theater, Food and Estate Operations.
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Nidhi Gupta
Providing services: Customer Support, Virtual Assistance, Email Marketing, Market Research, Customer Service
United Arab Emirates
Summary: At Kotak Mahindra Bank, our team's commitment to improving customer relationships has driven us to develop and implement strategies that enhance the Net Promoter Score (NPS). As a Deputy Manager, I lead this charge by meticulously supervising data accuracy and addressing customer inquiries, ensuring we consistently deliver exceptional service. My educational foundation in Business Management Studies from the University of Mumbai bolsters my prowess in business analytics and CRM, enabling me to identify trends and drive business development. Collaborating with cross-functional teams, we tackle systemic issues and elevate the banking experience for our customers.
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Max P.
Providing services: Web Design, Web Development, Mobile Application Development, Application Development, Enterprise Content Management, Outsourcing, Customer Support, Customer Service, Project Management, Copywriting
Dubai, United Arab Emirates
Summary: During my work, I`ve accumulated considerable experience in FinTech (Bank products, blockchain, investments) and developing web/mobile applications and services in IT (Forex, the Internet company, e-commerce). I`m introducing new products and services and organizing sales and marketing services. I`ve created a Customer Support service for one of the companies, which works effectively. I launched a profitable start-up in the Forex market and electronic cryptocurrency exchange (bitcoins and alt tokens). In my work, I stick to the Agile principle of development or a similar method of Getting Real.
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Alexis (Ally) Briggs
Providing services: Project Management, Customer Service, Customer Support, Invoice Processing, Strategic Planning, Lead Generation, Market Research, Social Media Marketing, Real Estate
Harrisburg, PA
Summary: With over 14 years of work experience, I am a passionate and driven business development professional with a diverse background and skill set. I have a strong track record of building and maintaining relationships with clients, partners, and stakeholders across various industries and sectors. My mission is to provide innovative and customized solutions that meet the needs and expectations of my customers, while delivering value and growth for my organization. I am currently the Director of Business Development at Advanced Industrial Services, Inc. (AIS), a leading provider of industrial plant relocations, rigging, Millwright, process piping, electrical, HVAC, metal fabrication, plant and machine maintenance in North America. In my current role, I leverage my communication and analytical skills to identify and pursue new business opportunities, negotiate contracts, and manage projects. I also collaborate with the sales, marketing, and operations teams to ensure the quality and efficiency of our service delivery. Additionally, I have a PA real estate license which allows me to expand my network and expertise in different markets and niches. I enjoy learning new things and challenging myself to achieve excellence in everything I do.
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Micaela Jaramillo
Providing services: Interview Preparation, Resume Review, Customer Support, Human Resources (HR)
Quito
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Chandni Gupta
Providing services: Team Building, Leadership Development, Customer Support
Sahibzada Ajit Singh Nagar
Summary: I am a metrics driven experienced Manager Operations. Total experience of 7 years. Experienced People Leader with a demonstrated background of multiple international demographics of customer services industry and have handled 100+ Associates in the tenure. Skilled in customer success, contact center Operations, Auditing Efficient Utilization of Offshore/ Onshore Projects, Operations Management, Leadership, Team Management, Project Management, and Training. Currently associated with Teleperformance Mohali , skilled in frontline Customer’s satisfaction and back office journey!
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Ayushi Singhvi Modi
Providing services: Strategic Planning, Executive Administrative Assistance, Customer Support, Administrative Assistance, Customer Service
Pune
Summary: I am an operations, procurement, and social media professional with experience managing both back-end processes and front-end brand presence. At People Konnect and Kart by Moms, I handle day-to-day operations, procurement, and vendor management to ensure smooth, cost-effective, and timely delivery for high-profile clients. I manage purchase orders, petty cash, vendor coordination, and delivery tracking, always focused on process efficiency and quality. Alongside operations, I also manage social media for the brand — creating and scheduling posts, planning content calendars, and working to build an engaging presence across Instagram, LinkedIn, Facebook, and Google My Business. I’m passionate about streamlining workflows, improving processes, and building strong vendor and audience relationships. I enjoy combining my operational skills with creative strategies to help businesses grow — both internally and online.
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Razaz Damanhouri
Providing services: Data Entry, Social Media Marketing, Human Resources (HR), Advertising, Customer Service, Research Skills, Product Marketing, Typing, Data Reporting, Customer Support
Jiddah