Building Trust Through Effective Task Delegation

When I was growing up, my mom would often leave a list of chores next to the phone in the kitchen which were required to be done before I could play with friends. As an ER nurse, my mom was often working 10 or 12 hour shifts for days in a row, and wasn't home to oversee how her orders were being carried out. What I quickly learned, and what was reinforced throughout my childhood, was we had very different perspectives of what "done" meant. 📄 Clean the kitchen To me, this meant cleaning the dishes and putting things away. To Cindy, this meant washing and drying the dishes (by hand, absolutely never use the dishwasher), putting them away (where they belonged, not where it fit), wiping the counters, sink, stove, microwave, and fridge, shaking the rugs, sweeping and mopping the floors and, in some cases, cleaning the walls with ammonia and clearing any gunk build up around the sink with toothpicks and toothbrushes. Neither of these expectations are right or wrong. But it often created conflict, because we were not committing to a shared goal from the beginning. As a manager, you have an obligation to "paint done" for your people. Delegation is necessary, and performance management can only be fair and effective when people know what is expected. First, get clarity about why the work needs to be done. Next, have a conversation with your employee, preferably live rather than email or chat. Provide a clear picture of what you expect, including timelines and communication cadence. Then, invite the employee to restate the ask to identify any missing pieces or miscommunications, and provide space for them to ask questions. The more you do this, you'll quickly learn the positive impact it has on meeting deadlines, guiding the work of your team and building trust with your people. This is one example where people management overlaps with people leadership. Both skills are essential in progressing as a leader.

As Chief Engineer of strategic ballistic missile submarine USS Kentucky, I felt I had to have every answer. I was in every action, every system, every repair. The stakes were too high for anything less. But here’s the truth: that approach was untenable. No single person can shoulder that weight forever. What saved me—and what made our team world-class—wasn’t my control. It was: ✅ Delegation — trusting officers and sailors to own their watch. ✅ Intent-based leadership — giving clear direction, not micromanagement. ✅ Trust-based communication — speaking up early, listening deeply. ✅ Transparent expectations — clarity about what “good” looked like. ✅ Deep but meaningful checking — not hovering, but verifying. Scaling your business is no different. Early founders often try to be in every decision, every hire, every customer interaction. But just like on a submarine, that weight will break you—and stall your team. The transition from “I control everything” to “we achieve everything together” is what transforms brilliant engineers and scientists into enduring leaders. 💡 Where are you in that journey—holding every answer, or scaling through trust? #Leadership #ScalingUp #Delegation #ExecutiveCoaching #EngineeringLeadership #CoreX #Trust #IntentBasedLeadership #focalpountcoaching

𝗠𝗼𝘀𝘁 𝗱𝗲𝗹𝗲𝗴𝗮𝘁𝗶𝗼𝗻 𝗺𝗶𝘀𝘁𝗮𝗸𝗲𝘀 𝗱𝗼𝗻’𝘁 𝘀𝘁𝗮𝗿𝘁 𝘄𝗶𝘁𝗵 𝗯𝗮𝗱 𝗶𝗻𝘁𝗲𝗻𝘁. 𝗧𝗵𝗲𝘆 𝘀𝘁𝗮𝗿𝘁 𝘄𝗶𝘁𝗵 𝗶𝗻𝘃𝗶𝘀𝗶𝗯𝗹𝗲 𝗮𝘀𝘀𝘂𝗺𝗽𝘁𝗶𝗼𝗻𝘀. “I thought they understood…” “I didn’t want to burden them…” “I assumed they knew how to do it…” As an executive coach working with senior leaders across industries, I see this pattern every single week. 👉 Delegation is not about dumping. 👉 It’s not about detailing every step. 👉 And it’s definitely not about doing it yourself because “no one else gets it.” 𝗜𝘁'𝘀 𝗮𝗯𝗼𝘂𝘁 𝘀𝗼𝗺𝗲𝘁𝗵𝗶𝗻𝗴 𝗱𝗲𝗲𝗽𝗲𝗿: Transferring clarity, confidence, and responsibility. Here’s how I explain it in my D.N.A. of Influence™ coaching framework: 🔍 𝗪𝗵𝗮𝘁 𝗺𝗼𝘀𝘁 𝗹𝗲𝗮𝗱𝗲𝗿𝘀 𝗴𝗲𝘁 𝘄𝗿𝗼𝗻𝗴: They assume instructions are clear without confirmation. They delegate without verifying if the person has the skills. They hold back critical tasks because they don’t trust outcomes. They either micromanage every small detail or completely disappear. They skip check-ins, then panic when the final outcome is off track. 𝗧𝗵𝗲 𝗿𝗲𝘀𝘂𝗹𝘁? 🟥 Overload. 🟥 Disengaged team. 🟥 Loss of credibility. 🟥 Bottlenecks in execution. ✅ What high-trust leaders do instead: Confirm understanding every single time – even if it feels redundant. Match tasks to team members' strengths and verify their readiness. Provide autonomy, but don’t disappear—stay available. Share high-stakes projects, not just routine admin. Follow up consistently, not just when things break. 𝗧𝗵𝗶𝘀 𝗶𝘀 𝘄𝗵𝗮𝘁 𝗿𝗲𝗮𝗹 𝗱𝗲𝗹𝗲𝗴𝗮𝘁𝗶𝗼𝗻 𝗹𝗼𝗼𝗸𝘀 𝗹𝗶𝗸𝗲: A conscious act of empowerment with accountability. In my coaching sessions, we go deeper into: ✅ Need Alignment – What drives the person you’re delegating to? ✅ Influence without Control – How to empower without micromanaging. ✅ Language of Trust – What to say (and what not to say) when handing over responsibility. ✅ Feedback Loops – How to course-correct without demoralizing. 🎯 If you’re a senior leader tired of doing everything yourself… …Or if you’ve delegated and still ended up doing the heavy lifting… 𝗦𝘂𝗯𝘀𝗰𝗿𝗶𝗯𝗲 𝘁𝗼 𝗺𝘆 𝗻𝗲𝘄𝘀𝗹𝗲𝘁𝘁𝗲𝗿 𝗮𝗻𝗱 𝗴𝗲𝘁 𝗺𝘆 𝗗𝗡𝗔 𝗼𝗳 𝗜𝗻𝗳𝗹𝘂𝗲𝗻𝗰𝗲™ 𝗳𝗿𝗮𝗺𝗲𝘄𝗼𝗿𝗸 𝗳𝗿𝗲𝗲. You’ll learn the same tools I’ve used to help executives: ✔ Build trust with their teams ✔ Free up hours every week ✔ And finally lead at the level they’re paid for. Let’s make leadership lighter—and more effective. #Influence #peakimpactmentorship  #DNAofInfluence #leadership