Sales Operations Analyst

Job Description

We are seeking a highly analytical and detail-oriented Sales Operations Analyst to support our Sales team with data-driven insights and operational excellence. This role is ideal for someone with a strong background in sales analytics and business metrics, who is passionate about optimizing sales processes and performance through data.

Responsibilities

• Create and maintain dashboards and reports to support pipeline visibility, forecasting accuracy, and performance tracking including churn analysis and other key business metrics.
• Ensure CRM data quality through field management and configuration.
• Deliver metric-driven insights to support Sales and Revenue teams.
• Collaborate with stakeholders to improve sales processes, leveraging frameworks such as MEDDPICC.
• Monitor and analyse sales metrics to identify trends and bottlenecks.
• Manage day-to-day operational tasks with a focus on data integrity and process efficiency.
  
  

About SecurityHQ

SecurityHQ is a global cybersecurity company. Our specialist teams design, engineer and manage solutions that do three things: Promote clarity and trust in a complex world. Build momentum around improving security posture. And increase the value of cybersecurity investment within organizations. Free from limitations, and inclusive of all requirements, we focus on defending today, while mitigating the risks of tomorrow. And into the future. Our solutions are tailored to our customers and their unique context. Around the clock, 365 days per year, our customers are never alone. SecurityHQ – We’re focused on engineering cybersecurity, by design.

Job Reference Number

RJSA001

Essential Skills

• Minimum 3 years’ experience in a similar role.
• Proven expertise in Salesforce and HubSpot.
• Familiarity with key sales metrics and performance indicators.
• Understanding of MEDDPICC and structured sales methodologies.
• Experience in CRM data management and data hygiene.
• Ability to translate data into actionable insights to support strategic decision-making.
• Experience identifying and reporting bottlenecks and risks, working towards KPIs.
  
  

Desirable Skills

• Previous experience in reporting business metrics, with a transition into tech or revenue operations.
• Strong communication skills and ability to work cross-functionally.
• Effective time management and prioritization skills.
• Proven ability to prioritize workloads using frameworks such as the Eisenhower Matrix (balancing urgent vs. important tasks).
• Strong financial acumen with experience in building financial models and working with forecasting.