Team Manager - Residential Mortgages

This is a hybrid role working 3 days in the office (City of London location) and 2 days working from home.

Role Purpose

To be responsible for the allocation of work, motivation and monitoring of a team of Case Managers, processing first and second charge lending products.

Key Responsibilities

• Manage the processing of applications received from brokers, and prepare for submission to the underwriting function.
• Liaise with surveyors, solicitors, other lenders, brokers and consumers to gather the necessary documentation and information to meet lending requirements.
• Make lending decisions in line with Credit Risk Policy, Responsible Lending Policy and individual mandate level.
• Work alongside the Senior Management Team in Resi Underwriting, Commercial Director and Key Account Managers to provide training, product and underwriting support to a network of national introducers.
• Manage the allocation of new residential and buy to let applications, incoming post, diary tasks and pre-submission referrals.

Skills and Experience

• Previous underwriting, credit or lending exposure within a first or second mortgage environment
• Strong understanding of the regulatory environment
• Managing and prioritising work for a team of people
• Experience managing Teams in a Broker or Lender packaging environment
• CeMap qualified, or part qualified

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process, you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes. This will be for a period of 6 months or longer with your permission. This helps us understand our applicants so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.