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We are seeking a detail-oriented Data Management Analyst to support initiatives within the Data Solutions and Services Data Operating Model group. This role functionally reports to the Data Quality Issue Management Lead and plays a key role in overseeing data quality issue management, governance operations, and workflow tool support within a highly regulated environment.
The ideal candidate is analytical, highly organized, and comfortable working under tight deadlines while partnering with business, data, and technology stakeholders.
Key Responsibilities
Review auto-generated and self-identified data quality issues submitted by lines of business, including:
Understanding problem statements and root causes
Performing data sanity checks
Assessing downstream impact and risk
Coordinate and lead discussions with subject matter experts (SMEs) to evaluate and remediate high-severity data issues
Provide governance and oversight of data quality issues within issue management workflow tools, ensuring accuracy and completeness
Partner with business and technology stakeholders to drive timely remediation of data issues
Perform operational activities to ensure data governance metrics and reporting are current and accurate
Review and validate change requests submitted by lines of business, ensuring content accuracy and completeness
Perform due diligence data sanity checks on workflow tool submissions
Prepare PowerPoint materials for data governance forums and working groups
Document meeting minutes, action items, and assigned ownership
Assist with gathering, defining, and documenting business requirements for workflow tool enhancements
Support User Acceptance Testing (UAT) for issue management and data governance tools
Maintain team documentation across SharePoint, shared drives, and Confluence
Deliver user training on data issue management processes and workflow tools
Support ad-hoc initiatives and projects as required
Effectively manage competing priorities in a deadline-driven environment
Required Skills & Qualifications
Strong accountability and ability to manage multiple tasks simultaneously
Excellent written and verbal communication skills, with the ability to engage diverse audiences
Strong organizational, business analysis, and data analysis skills
Ability to work effectively in culturally diverse environments
Proficiency in Microsoft Office tools (Excel, PowerPoint, Word, SharePoint, Visio)
Bachelor’s degree required
Academic training or background in accounting, statistics, data engineering, data science, or computer science preferred
Preferred Experience & Technical Skills
Knowledge of data governance concepts, including:
Critical Data Elements (CDEs)
Physical Data Elements (PDEs)
Data quality rules and dimensions
Experience collaborating with SMEs to develop and implement data quality controls
Strong analytical and problem-solving skills
Experience creating data profiles to evaluate data quality requirements
Basic SQL querying experience
Issue and incident management experience
Experience working in a highly regulated environment
Exposure to AI tools or data automation concepts
Hands-on experience with tools such as:
Collibra
IDQ/CDQ tools
ServiceNow
Jira
Confluence
SharePoint
Data issue management and remediation workflow tools
Experience with BI or reporting tools (e.g., Power BI or similar)
Banking or financial services experience preferred
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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