Sr. Human Resources Business Partner

Position Mission:

To partner strategically with leaders across the organization to align people strategy with business goals, support employee development, and drive high-performance culture across multiple brands and locations.

Overview:

Intermountain Home Services is seeking a Senior Human Resources Business Partner to serve as a trusted advisor to leaders across our high-growth, multi-brand organization. In this role, you’ll provide expert guidance in areas such as performance management, employee relations, talent planning, engagement, and organizational development—while helping ensure compliance with HR policies and employment law.

This role is ideal for a proactive, relationship-driven HR professional who thrives in a dynamic, fast-paced environment and has a strong track record of strategic influence and hands-on execution.

Key Responsibilities:

• Serve as the primary HR partner to various business units, supporting leaders with coaching, development, and strategic workforce planning
• Lead and manage complex employee relations matters, including investigations and conflict resolution
• Support performance management processes, including feedback, goal setting, and development planning
• Collaborate on talent reviews, succession planning, and high-potential employee programs
• Analyze people data and trends to identify opportunities for organizational improvement
• Partner with recruiting, payroll, benefits, and learning teams to ensure smooth execution of people processes
• Assist with policy interpretation and help maintain compliance with employment laws across jurisdictions
• Support cultural alignment through coaching, change management, and internal communications
• Contribute to HR projects that drive consistency, scalability, and employee experience across the business
• Serve as a mentor to junior HR team members and help foster a culture of continuous improvement

Core Competencies:

• Strategic Thinking: Aligns HR strategy with broader business goals and evolving workforce needs
• Coaching & Influence: Builds strong relationships with leaders and provides candid, solutions-focused guidance
• Employee Relations: Navigates sensitive matters with professionalism, clarity, and fairness
• Business Acumen: Understands business drivers and translates them into actionable people plans
• Collaboration: Works cross-functionally to deliver seamless support to leaders and employees
• Analytical Skills: Uses data and insight to drive recommendations and track impact

Aligned with Our Shared Values:

• Excellence: You hold yourself and others to high standards and help leaders build high-performing teams.
• Integrity: You operate with discretion, transparency, and honesty—even when decisions are tough.
• Solution-Oriented: You solve people challenges in ways that support both employee experience and business needs.
• Collaboration: You’re a trusted partner to leaders and a bridge between teams, departments, and disciplines.
• Innovation: You bring forward ideas, tools, and approaches that make HR more impactful and efficient.

Qualifications:

• 6+ years of progressive HR experience, including at least 2 years in a business partner or advisory role
• Strong experience managing complex employee relations issues and supporting multi-state workforces
• Deep understanding of HR laws, compliance, and best practices
• Experience supporting leaders in high-growth, distributed, or field-based organizations preferred
• Strong communication, interpersonal, and change management skills
• Proficiency in HRIS systems and reporting tools (e.g., Paylocity, ADP, UKG, etc.)
• Bachelor's degree in Human Resources, Business, or a related field required; HR certification (PHR, SHRM-CP/SCP) preferred
• Must pass background check and drug screening

Why you should work with us:

One Team. Relentless Standards. Results That Matter.

At Intermountain Home Services (IHS) and its family of brands, we don’t just fix pipes and tune HVAC units—we build a platform for people to grow, lead, and thrive. From day one, every team member joins a company that’s scaling smart, led by strong values, and driven by a mission to serve both our communities and our employees with excellence.

We empower our brands and our people to win together—designing systems, developing talent, and holding ourselves to elite standards in everything we do. Our employees aren’t just part of a company, they’re part of something bigger: a movement to define the future of home services with urgency, discipline, and full ownership.

Fair, Flexible, and Performance-Driven Pay

• Competitive salaries across the board, benchmarked to market
• Incentive-based pay and commissions for most field and customer-facing roles
• Company vehicles for field techs, and tool purchase programs to support your craft

Benefits That Support the Whole You

• Paid medical for employees, with affordable family options
• Vision and dental plans with low premiums
• HSA and copay plan choices
• 401(k) with competitive matching: 100% up to 3%, 50% from 3–5%
• PTO and 6 paid holidays

Career Growth That’s Real

• Paid certifications and tuition reimbursement for eligible roles
• Leadership development opportunities
• Career pathing initiatives for every position underway
• Quarterly performance reviews and bi-weekly 1:1s to help you grow fast

A Culture That’s Results-Oriented and Human:

• You’ll be seen, heard, and expected to lead—at every level.
• Our leaders are accessible, hands-on, and committed to removing barriers.
• We work hard, move fast, and support one another like family.

What Sets Us Apart:

• Bold mission. We’re building the most respected, scalable home services company in America.
• Strong brands. People know and trust our names in the communities we serve.
• Elite standards. We’re not here to be average—we’re here to be great.
• Real opportunity. Whether you’re new to the industry or a seasoned pro, you’ll find room to grow here.

Intermountain Home Services is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

E-Verify Participation:

Intermountain Home Services participates in the E-Verify program to confirm the identity and employment eligibility of all new employees.