👏 for our Chief Marketing & Experience Officer, Jill Cress, who rocked the Female Quotient AI Summit this week! It's true- Block is integrating AI to create a seamless experience for our people and customers. Way to represent our AI journey, Jill!
What a day with so many inspiring leaders at the The Female Quotient AI Summit. FQ continues to harness this amazing community to foster progress and collaboration. FQ brought together the architects and visionary leaders shaping tomorrow's technology. Loved taking the stage with Kristen O'Hara to chat about H&R Block’s AI journey. By positioning AI as a positive force, slowing down to speed up and embracing the reality of resistance, we spearheaded a four week bootcamp that resulted in a 24% increase in our tools! By embracing the wisdom of teaching when met with resistance we are making an impact. I’m also bullish on the work we are doing to leverage AI to mine insights and create local content at scale. For a brand with 9,000 retail locations across every corner of America that’s a big opportunity. It was great to be with so many thought leaders and creatives in person. The best ideas happen when we share perspectives and create meaningful impact together. The connections were impactful. When we start with the problems and opportunities that AI can solve the ideas and ambitions are bigger and more bold! 💪🏻💚 Talia Bender Small Patrick Fernitz Alexa Comeau Marissa Bonfiglio Christine Lane Shelley Zalis Jo McKinney Alex Klemarczyk
It is always an honor to represent the work that so many are doing H&R Block to wrap AI around our values and to help us deliver more expertise more seamlessly!