Caregivers save the health system billions!
Sadly, they are budgeted for almost nothing.
🚨 I enter into evidence CAREGIVER VALUE LEAKAGE: when value is created but not shared with those who created it.
In healthcare, no one leaks more value than caregivers. Invisible inputs, visible savings.
We know that every day, caregivers pick up slack in the system:
🔸 They help manage medications so complications don’t require readmission
🔸 They drive patients to follow-ups so gaps in care don’t widen
🔸 They coach behavior change, check vitals, help with meals
🔸 They champion care at home
🔸 They even take on “nursing” roles, especially with wound care
🔸 ALSO, they face large out-of-pocket expenses, reduced career progression, and long-term social security/retirement benefit losses.
Those actions move the metrics that matter:
⬇️ fewer ED visits and hospital readmissions
⬇️ shorter lengths of stay
⬆️ better trajectory of care
In effect, caregivers are frontline “value multipliers” in value-based care models.
The annoying (and unfair) part is that almost none of the captured savings return to the caregiver.
Payers, providers, health systems: they reap the benefit.
But caregivers absorb the cost: in time, stress, health, and lost opportunity.
That mismatch — value CREATED vs. value SHARED — is value leakage.
Let me make it categorically clear why we should care:
🔹 The ECONOMICS Angle: If we don’t invest in your highest-leverage actors, we will not sustain value. A system that hoards all upside but externalizes the cost is destined to collapse under strain.
🔹 The JUSTICE Angle: The health system is highly extractive of caregivers without meaningfully recognizing them — financially, emotionally, structurally.
🔹 The DESIGN Angle: Shifting even 1% of value back to caregivers in the form of support, compensation, training, respite — even modest returns — could transform retention, capacity, and outcomes.
What needs to happen: ATTRIBUTE → REIMBURSE → UPSKILL (More on this to come soon!)
💡 If you could redesign value-based care tomorrow, what’s one concrete way you’d build caregivers into the value chain?
🔄 Please repost to bring this discourse at the center of healthcare design!
#CareEconomy #HealthcareInnovation #SocialJustice #ValueLeakage
You highlight a crucial point—access and usability are what turn benefits into real health outcomes. How do you see this integrated approach influencing long-term employee well-being and productivity?